Privacy Policy

1. Information We Collect

When you use Akaar Studios we may collect the following information:

• Account information — name, email address, and password when you create an account.
• Order & shipping information — delivery address, phone number, and payment details processed securely via Razorpay.
• Customisation data — text, preferences, and configuration options you enter when personalising a product.
• Usage data — pages visited, browser type, device, and IP address collected automatically via cookies and analytics.

2. How We Use Your Information

• To process and fulfil your orders.
• To send order confirmations and shipping updates.
• To improve our products, website, and customer experience.
• To respond to your support requests.
• To comply with legal obligations.

We do not sell your personal data to third parties.

3. Sharing of Information

We share data only with trusted service providers who help us operate the business:

• Razorpay — payment processing.
• Supabase — secure database and authentication.
• Shipping partners — to deliver your orders.

All providers are contractually required to protect your data and use it only for the stated purpose.

4. Cookies

We use essential cookies required for authentication and checkout, and optional analytics cookies to understand how visitors use the site. You can disable non-essential cookies in your browser settings at any time.

5. Data Retention

We retain your personal data for as long as your account is active or as needed to fulfil orders and meet legal obligations. You may request deletion of your account and associated data by emailing us.

6. Your Rights

You have the right to:

• Access the personal data we hold about you.
• Request correction of inaccurate data.
• Request deletion of your data.
• Object to or restrict certain processing.

To exercise any of these rights, email us at support@akaarstudios.com.

7. Security

We use industry-standard measures — encrypted connections (HTTPS), secure authentication, and access controls — to protect your data. No method of transmission over the internet is 100% secure, but we take all reasonable steps to protect your information.

8. Changes to This Policy

We may update this policy from time to time. We will notify you of significant changes by posting the new policy on this page with an updated date. Continued use of the site after changes constitutes acceptance of the revised policy.

9. Contact

For any privacy-related questions, contact us at support@akaarstudios.com.